Privacy Policy

Introduction
At Served With Passion B.V. (hereinafter “we”, “us”, “our”), we value the privacy of our customers and website visitors. This privacy policy describes how we collect, use, and protect personal information. This policy applies to our website www.servedwithpassion.nl.

1. Data Collected.

We collect the following personal data:

Customer Registration: Name, e-mail address, phone number and other contact information.

Click Behavior and Interest: Data about the use of our website, such as pages visited, duration of visit, and click behavior.

Origin of Visitors: data on the geographic location of visitors. Device Data: Information about the device used to visit our website.

Google Analytics: Data for analysis of website usage, such as IP address, browser information and pages visited.

2. Purposes of Data Collection
We use the data collected for the following purposes:

Customer Registration: For managing customer accounts and contacting customers.

Analysis of Click Behavior and Interest: To improve the usability of our website and better tailor our services to visitors’ interests.

Origin of Visitors: For marketing purposes and analyzing our reach.

Google Analytics: To collect statistics on the use of our website in order to improve it.

3. Legal Basis for Data Processing
We process personal data on the following legal bases:

Consent: For specific processing operations for which we have obtained your consent.

Performance of a contract: For processing necessary for the performance of a contract with you.

Legal obligation: For processing necessary to comply with legal obligations.

Legitimate interest: For processing operations that are necessary for the protection of our legitimate interests, provided that your interests or fundamental rights and freedoms are not overridden.

4. Data Sharing
We only share personal data with the following parties:
Planworks B.V.: For administrative and management purposes.
Internal Employees: Who contribute to the management of Served With Passion B.V.

Service Providers and Processors: Who process data on our behalf, such as IT service providers and marketing agencies. These parties are bound by confidentiality obligations and may not use the data for other purposes.

5. International Data Transfer
If we transfer personal data to countries outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place to protect your data, such as the use of model contractual clauses approved by the European Commission.

6. Retention periods
We do not retain personal data for longer than is necessary for the purposes for which it is collected, subject to the periods permitted by law. Specific retention periods depend on the nature of the data and the legal obligations incumbent upon us.

7. Rights of Data Subjects
Visitors and customers have the following rights with respect to their personal data:

Inspection: Right to access the personal data we hold about you.

Correction: Right to correct inaccurate or incomplete data.

Deletion: right to request deletion of personal data.

Restriction of processing: Right to request restriction of processing of your data.

Objection: Right to object to the processing of your data.

Transferability: Right to receive and transfer the data we process to another data controller.

Withdrawal of consent: Right to withdraw your consent to data processing at any time, without prejudice to the lawfulness of processing based on consent before withdrawal.

Requests to exercise these rights can be made at info@servedwithpassion.nl.

8. Security of Data
We take appropriate technical and organizational measures to protect personal data from loss, misuse, and unauthorized access, disclosure, alteration or destruction. These measures include:

Encryption: Use of encryption technologies to protect data. Access control: Restriction of access to personal data to authorized employees.

Security Protocols: Implementation of security protocols and procedures to ensure the integrity of our systems.

9. Changes to this Privacy Policy
We may update this privacy policy from time to time. We encourage you to periodically review this policy to be informed of how we are protecting your information.

10. Contact
For questions about this privacy policy, please contact us at: Address: Ben Wyvis 7, 1060NN Amsterdam
Phone number: +31617378342
E-mail address: info@servedwithpassion.nl